Track the Parcel

Track parcel delivery status with all the major postal services and carriers in one place!



TrackTheParcel allows you to quickly and easily check the status of your Newgistics parcels. Simply input the unique Newgistics parcel tracking number, and the system will access a real-time API connection to generate details of the current progress of your packages. In addition to enabling you to see the current location of your parcel, TrackTheParcel also gives you complete information about what stage it has reached in the end-to-end shipping process.

About Newgistics

Newgistics operates out of Austin, Texas. Established in 1999, it has evolved into a renowned logistics organization that specializes in managing shipping for online retailers. Newgistics has developed its bespoke SmartLabel® technology, which makes the returns shipping process much more straightforward for online consumers. Since its inception, Newgistics has evolved to offer a range of additional services including order fulfilment and digital commerce. It has also expanded its presence by acquiring operators such as Tacit Knowledge, AtLast Fulfilment, and Cornerstone Shipping Solutions.

Newgistics Customer Service Contact

TrackTheParcel makes finding out the status of a package quick and easy. However, if you have any outstanding questions about the progress of a Newgistics package, you should get in touch with Newgistics directly using the contact details provided below:

Phone: +1 877.860.5997
Phone: +1 512.225.6000

You can also contact Newgistics directly by mail at their Corporate Office Address:

7171 Southwest Parkway
Bldg. 300, Suite 400
Austin, TX 78735

Newgistics’ Services

Newgistics primarily provides services to direct marketers and eCommerce retailers. It is renowned for offering end-to-end services to organizations, such as Ncommerce, an intelligent commerce ecosystem, consulting services, hosting and managed services, and technology solutions for advanced eCommerce applications. Besides, Newgistics offers an advanced array of shipping and returns services. Its state-of-the-art SmartLabel® technology offers a dynamic barcode system that customers can use to collate and manipulate their data in a CRM at the point-of-sale. Newgistics also offers a range of fulfillment services, including pick and pack, and knitting, a cutting-edge packaging application developed to generate high-touch kits for eCommerce retailers.

Newgistics Tracking Statuses

  • Arrived at USPS Regional Facility
  • Arrived Shipping Partner Facility, USPS Awaiting Item
  • Departed USPS Regional Facility
  • Shipping Label Created, USPS Awaiting Item
  • Departed Shipping Partner Facility, USPS Awaiting Item
  • Processed Through Facility
  • Acceptance
  • Arrived at Regional Facility
  • USPS in possession of item
  • Departed
  • Processed Through Regional Facility
  • Shipment Shipped
  • Electronic Shipping Info Received
  • Initial Package Scan
  • Available for Pickup
  • Label Created
  • Picked Up by Shipping Agent
  • In Transit to Next Facility
  • Arrived at Post Office
  • In transit